If the Xero integration is not working, include the following in your support request:
- What you expected to happen and what happened, with the exact error text or a screenshot.
- The order, invoice or quote number involved, and the date and time you tried.
- Whether it ever worked for you, and if so, what changed (for example, you reconnected Xero, changed plans, or changed tax settings).
Do not send passwords, tokens or API keys. If we need to see a setting, we will tell you where to find it.